Q: Why Soy candles are better for the environment?


A: At Passport Seven our Soy candles are made of 100% all-natural ingredients. Passport Seven candles are soy based which offers a cleaner burning option whereas traditional candles, when lit, emit toxins into the air that can be harmful. We use natural ingredients with no artificial additives or dyes, which decrease the chances of aggravating allergies in people and animals. Overall, soy candles burn cleaner and slower and are better for the environment.


Q: How long should I burn my soy candle?

A: Passport Seven candles are created to burn cleaner and slower. We recommend that you burn your soy candles no less than an hour at a time. To make sure your candle distributes its fragrance to its full potential, optimal burn time is between 2 to 4 hours. This also allows for the soy wax to heat evenly to the sides of the candle, so it burns down evenly and with minimal residue. 

*Consumers should always burn candles responsibly and follow all basic safety rules.


Q: What should I know when burning candles?

A: When burning your Passport Seven candles there are a few things you should know. First, candles have a memory and it is important that you burn your candle for at least 1- 2 hours to give it a chance to develop a “memory burn.” You should burn your candle at least an hour for each inch of the diameter of the candle. For example: a 4-inch diameter candle (with 1 wick) should burn for at least 4 hours or until the melted wax reaches the edge of the container to establish its "memory". Allowing your candle to create a “memory burn” increases your scent throw and avoids “tunnel burn” (when the candle burns down the center).

Also, you should trim your wick after the first burn when lighting your candle again. Secondly, you may notice wet spots also known as “soy sweat” in your soy candle. This is not a defect. Wet spots may appear because we do not use additives or preservatives in our soy wax. Wet spots can be caused by temperature variations or because the wax has adhered to the glass surface. Thirdly, you may notice a frost on your soy candle. Soy wax is a natural substance that has its own natural traits. Natural wax often produces a frosted look similar to “mottling” or what some call “star burst “or “cauliflower.” This is a natural characteristic and should not be considered a defect. Lastly, “mushrooming” may occur depending on wick choice (type and size), the fuel used and what has been put into the wax.

Passport Seven candles burn exceptionally clean. Adding scent and dye to the wax “contaminates” the combustion process of soy candles. Scent and color are non-fuel sources which can collect in wick creating “mushroom” or carbon ball that occurs.